Faulty or defective goods delivered; goods wrongly delivered to you or not what you ordered
If you wish to return or exchange your product, please contact us at +63 917 771 2664 within 5 days of receiving your goods. We will discuss making arrangements with you to have the product returned or exchanged for refund provide that:
- It is an item sold bt GT GAS, Gas in an hour.
- The item(s) are returned in the same condition that they were received in with any original packaging.
- You must supply the original copy of GT GAS invoice as proof of purchase.
Returns will be checked by GT GAS before any refund is given.
Return of Full Cylinders
GT GAS will give full credit for full cylinder items returned within 14 days from date of supply, as long as:
- The Cylinder or tank is in good condition from the time it bought.
- The cylinder has full content.
Returns will be checked by GT GAS before any refund given.
Any other Return or Exchange
If you wish to return or exchange your product for any other reason, please contact us through +63 917 771 2664 within 7 days of receiving your goods. We will discuss or make arrangements with you to have your product exchanged or returned for refund, as long as:
- It is an item sold by GT GAS, Gas in an hour.
- The item(s) are returned in good condition.
- You must present the original copy of GT GAS invoice as proof of purchase.
Returns will be checked by GT GAS before any refund is given.